Meet the Team
President + CEO
“Learn what people want and deliver it.”
As President and CEO, Shanna oversees daily operations, plans events, and develops strategies to support the Chamber, its members, and the LA community. She promotes a culture that’s encouraging and inspirational and uses her strategic thinking abilities to strengthen her connections and relationships to meet the mission of the Chamber.
Positive and passionate, empowering and empathetic, Shanna brings 110% to everything she does. An exceptional public speaker, she’s honest and approachable and is ready to hear any and all ideas that will benefit the community.
Whether she’s renovating her 1912 Craftsman Bungalow, cooking with her three teenage boys, or serving on the Lewiston Planning Board and Maine Equal Justice Board with energy and vision, Shanna gets it done.
Workforce Program Manager
“If everyone does a little, no one has to do a lot.”
As Workforce Program Manager, Delan is the backbone of Strengthen LA, a collaborative workforce initiative. He creates processes, streamlines communications, and is active with outreach to potential and current members. A networking guru, Delan’s influence expands well beyond the LA community.
Delan is a fast and eager learner and a proven self-starter. He’s currently working on his Bachelor’s in Business Administration after receiving an associate degree at Central Maine Community College. Confident and reliable, genuine and kind, Delan is a connection you want to make.
You can find Delan out and about in the LA community, spending time with his family and friends, and supporting the local restaurant and brewery scenes.
Director of Systems + Operations
“There’s nothing a good spreadsheet can’t fix.”
As Director of Systems + Operations, Erin is the “secret weapon” among the LA Metro Chamber team. From systems administration to bookkeeping, human resources to project management, if there’s a problem, Erin is already working on a solution.
With her keen eye for detail, Erin excels with spreadsheets and is a wizard with all things data. To her team, she’s a world traveler animal lover who embodies girl power and isn’t afraid to take charge. She has over five years of experience working in non-profit operations and recently received a project management certification from the University of Southern Maine.
Born and raised in Lewiston, Erin attended college in Vermont, taught English in Japan for four years and then returned home to live with her fiancé and two cats. You can find her gardening, bird watching, walking on trails and trying new recipes in her kitchen.
Director of Marketing + Communications
“Nothing begets creativity like constraints.”
As Director of Marketing + Communications, Meredith is the brains behind all things advertising and marketing. She also takes care of photography, designs and develops support materials for all Chamber-related events, and is truly the best at unjamming the office printer.
Meredith brings an empathetic perspective to creative problem solving and to her design work. She’s curious, passionate, cool, calm and collected under pressure and is the first one to point out a silver lining to the situation. Meredith has a degree in design and experience with print design, layout and production. She regularly attends Maine Tourism meetings and participates in the Business Advocacy Committee and The Chamber of Commerce Professionals group.
When she’s not preparing design work for the Chamber, she creates art, plays cribbage, and is DIYing home improvement projects with her partner. She also loves to cook, bake, and take her Olde English Bulldog, Betty, for walks.
Loan Portfolio Manager
“I have a strong belief in exploring every avenue for small, local businesses to attain loans and create employment opportunities.”
As Loan Portfolio Manager, John connects with existing and new small businesses for all of their lending needs. He has relationships with all of the local banks, works diligently to maintain current borrower’s portfolios, analyzes products, and offers advice to new borrowers.
John is a veteran commercial lender with over 35 years of experience and impeccable communication and analytical skills. He attended the American Institute of Banking, attained degrees in Boston and the Maine-New Hampshire School of Banking, and became a certified commercial lender from the RMA School of Banking. There’s no one more qualified to be Loan Portfolio Manager than John.
Outside the Chamber, John serves his community as Chairman of the Scholarship Trust committee, member of the Lewiston Auburn Rotary Club, and Chairman of the Ways and Means committee of which he is also a past President. John is a recipient of the Lewiston Auburn Metropolitan Chamber of Commerce 2007 Small Business Advocate award for going above and beyond to support the small business community.
Director of Member Relations
“A personal touch goes a long way.”
As Director of Member Relations, Katie is the superstar behind planning, organizing, and orchestrating all Chamber events including trainings, seminars, monthly Breakfasts, and Chamber After Hours. If you’ve attended any of these events, odds are Katie was there to offer a warm welcome.
Katie is described as “the glue that holds our team together.” She executes all the little things that culminate in the big picture. Being a stickler for the details—people’s faces, names, their preferences—makes every Chamber member feel involved and essential. Katie has 15 years of experience in customer service with 12 of those years in event management. You may remember her as general manager of the former Lewiston-based restaurant, Fuel.
When she’s not conceptualizing and coordinating events, she’s spending quality time with her two sons, family and friends. You may spot her at a community theater event or frequenting the many diverse and delicious dining options in the LA Region.
“Work smarter, not harder.”
With a B.S. in history and experience in archival research, Dawn is the one to look to for information and new ideas. She’s not afraid to comb through any and all resources to find answers or inspiration—it’s actually her happy place. Her friendly nature and willingness to learn are invaluable to her team and the community.
When she’s not digging into research or assisting at a Chamber function, you can find her reading, spending time with her family, flexing her photography skills, or getting really into Genealogy.