Meet the Team
Shanna Cox
President + CEO
“Learn what people want and deliver it.”
As President and CEO, Shanna oversees daily operations, plans events, and develops strategies to support the Chamber, its members, and the LA community. She promotes a culture that’s encouraging and inspirational and uses her strategic thinking abilities to strengthen her connections and relationships to meet the mission of the Chamber.
Positive and passionate, empowering and empathetic, Shanna brings 110% to everything she does. An exceptional public speaker, she’s honest and approachable and is ready to hear any and all ideas that will benefit the community.
Whether she’s renovating her 1912 Craftsman Bungalow, cooking with her four teenage boys, or serving on the Lewiston Planning Board and YMCA Board with energy and vision, Shanna gets it done.
Brian Pickard
Vice President of Finance and Operations
"Mission driven work makes each day life changing for the people we work with."
Brian Pickard serves as the Vice President of Finance + Operations at the LA Metro Chamber of Commerce, overseeing finance, operations, grant management, and Strengthen LA. With over a decade of non-profit leadership experience, Brian brings a focus on fiscal management, strategic planning, and operational improvement. He has built his career in mission-driven work, including affordable housing development, rural public transportation, day treatment education, childcare finance, and workforce development.
Known for his relaxed and supportive demeanor, Brian is a trusted leader who keeps team spirits high with his humor and willingness to lend a helping hand. With a background in Accounting and Business Administration, Brian is committed to continuous improvement and believes in the transformative power of mission-driven work. Outside of the office, he enjoys disc golf, tabletop/board games, and traveling.
Katie Palmer
Director of Events
“A personal touch goes a long way.”
As Director of Events, Katie is the superstar behind planning, organizing, and orchestrating all Chamber events including trainings, seminars, monthly Breakfasts, and Chamber After Hours. If you’ve attended any of these events, odds are Katie was there to offer a warm welcome.
Katie is described as “the glue that holds our team together.” She executes all the little things that culminate in the big picture. Being a stickler for the details—people’s faces, names, their preferences—makes every Chamber member feel involved and essential. Katie has 15 years of experience in customer service with 12 of those years in event management. You may remember her as general manager of the former Lewiston-based restaurant, Fuel.
When she’s not conceptualizing and coordinating events, she’s spending quality time with her two sons, family and friends. You may spot her at a community theater event or frequenting the many diverse and delicious dining options in the LA Region.
Dawn Kulish
Operations Manager
“Work smarter, not harder.”
With a B.S. in history and experience in archival research, Dawn is the one to look to for information and new ideas. She’s not afraid to comb through any and all resources to find answers or inspiration—it’s actually her happy place. Her friendly nature and willingness to learn are invaluable to her team and the community.
When she’s not digging into research or assisting at a Chamber function, you can find her reading, spending time with her family, flexing her photography skills, or getting really into Genealogy.
Nicole Poulin
Leadership Assistant
“You can’t fill from an empty cup, taking breaks and resting is vital!”
As Leadership Assistant, Nicole supports the communications, scheduling and planning of the Chamber’s leadership, including the President + CEO and the Board and Committees of the Chamber. Nicole is our social media maven, supporting the Director of Engagement in promoting our region and members. Nicole spent four years previously in the Chamber industry and brings more than a decade of customer service and office administration experience to the LA Metro Chamber team and membership.
During work you can find Nicole on various social media sites or with multiple browsers open coordinating calendars. When away from the office, you will find Nicole planning her next Disney trip, weight training and running, or supporting local breweries and distilleries. She takes on all these activities with her husband and young daughter in their Windham home.
Christina Ramsdell
Network Coordinator, Strengthen LA
"Everything happens for a reason."
Christina Ramsdell serves as the Strengthen LA Network Coordinator at the LA Metro Chamber of Commerce, where she acts as the primary point of contact for Strengthen LA, ensuring the collective partnership remains connected. Christina excels at completing agendas and guiding working groups towards achieving Strengthen LA’s strategic goals. She engages with employers and service providers, advocating for partnerships with Strengthen LA and highlighting the benefits they can receive.
As a positive and caring individual, Christina brings a genuine desire to support her colleagues in various capacities. Her strength lies in working with people, listening to their needs, and collaboratively determining appropriate solutions. Known for her straightforward and honest approach, Christina fosters positive working relationships and enjoys interacting with others to find solutions.
With a Bachelor of Arts in International Affairs, a Paralegal certificate, and ongoing education towards becoming a Certified Financial Planner, Christina brings a diverse skill set to her role.
Ronnie Lowell
First4ME-LA Community Coordinator
"Change Happens at the Speed of Trust"
Ronnie Lowell serves as the First4ME-LA Community Coordinator at the LA Metro Chamber of Commerce, where she supports F4ME Childcare Providers (CCPs) in achieving their goals and ensures consistency between a child’s home and provider location. With a dedication to collaborative work, Ronnie plans agendas, shares data, and actively participates in the F4ME Coalition, spearheading the committees essential to supporting F4ME initiatives.
Ronnie brings a wealth of skills and expertise to the LA Metro team. She is a keen collaborator, and proficient at working with diverse teams in evolving environments. Her encouraging demeanor fosters a positive and uplifting atmosphere, promoting individual and collective growth. Ronnie excels at meeting others where they are at, demonstrating an ability to fulfilling commitments, and achieving meeting deadlines and shared goals. With her dedication to community service and her diverse skill set, Ronnie Lowell is a valuable asset to the LA Metro Chamber of Commerce team.
Outside of her professional endeavors, Ronnie enjoys spending time with her family, indulging in outdoor activities like motorcycling and snowmobiling, and relaxing with spa days. She has a passion for photography and drawing, enjoys reading, and seeks thrills through activities like skydiving.
Ashley Pulkkinen
First4ME Family Advocate
"Your purpose is not the thing you do. It is the thing that happens in others when you do what you do."
Ashley Pulkkinen serves as the First4ME Family Advocate at the LA Metro Chamber of Commerce, where she collaborates with childcare providers and families to create authentic partnerships. Through these partnerships, Ashley supports families in setting and achieving their goals with their children using a holistic approach that supports all areas of their child’s development. With a background in Social Work and certification as a Family Visitor, Ashley excels at truly meeting people where they are at and getting parents excited about their child’s development.
Caring, compassionate, and creative, Ashley is known for her attentive listening skills and her dedication to building relationships with families. She holds a bachelor’s degree in Social and Behavioral Sciences and is certified as a Family Visitor with an emphasis on child development and positive attachment. Outside of work, Ashley enjoys spending time with her family, participating in outdoor activities like swimming and hiking, and supporting her kids in their sporting events. With her commitment to prevention and creating happy, healthy families, Ashley Pulkkinen is a valuable asset to the LA Metro Chamber of Commerce team.
